GENERAL TERMS AND CONDITIONS OF TRADE OF
SALZBURG SKI & SNOWBOARDING SCHOOLS
These general terms and conditions of trade apply to the ski and snowboarding schools operating in
the state of Salzburg.
1. General and scope of these GTCT:
Unless explicitly agreed to the contrary these general terms and conditions of trade (hereafter GTCT)
in the respective current version apply exclusively for all legal transactions, contractual relationships
and legal relationships formed or established between the ski & snowboarding school in the state of
Salzburg (hereafter the Ski & Snowboarding School) and its contractual partner (hereafter the
Customer) as contractual partners. Conflicting terms and conditions of trade of the Customer have
no effect on the legal relationships with the Ski & Snowboarding School.
The object of the Ski & Snowboarding School is the operation of snow sports schools in accordance
with the Salzburg ski and snowboarding schools act. In this context these GTCT therefore apply for all
services provided or arranged by the Ski & Snowboarding School for the Customer and/or other
people for whom the customer has entered into legal relationships with the Ski & Snowboarding
School (associated people as long as provisions in these GTCT also apply to them, hereafter Customer
or Course Participant).
Services in the area of skiing and snow sports specifically include:
• Delivering (individual or group) lessons in the skills and knowledge of snow sports (with no
guarantee of a specific training success) and in the skills and knowledge of running and supporting
snow sports including skiing and snowboarding as well as cross-country skiing and snowshoeing and
• The provision or arrangement of ski or snowboarding equipment (snow sports equipment) by
the Ski & Snowboarding School on request by the Customer as part of or to facilitate the lessons (ski
or snowboard hire or hire of all or part of the ski or snowboarding equipment – hire or hire services
for short) whereby the Ski & Snowboarding School is entitled to employ subcontractors (ski or
snowboard hire providers) for the provision or arrangement of snow sports equipment;
• The related activities such as any childcare services and associated services (e.g. catering for
2. Offers from the Ski & Snowboarding School, bookings / Customer offer, contract formation,
price enquiries and prices:
2.1. All offers from the Ski & Snowboarding School are always subject to alteration.
2.2. Bookings for individual and group courses and for hire may be made by the Customer in
person on site or via the internet, fax or telephone. Bookings or declarations of the Customer to an
employee of the Ski & Snowboarding School establish no obligation to form a contract but rather
represent a binding Customer offer which may be accepted by the Ski & Snowboarding School.
The Ski & Snowboarding School is not obliged to inform the Customer of non-acceptance of the offer
or of rejection of online bookings. If the Customer offer is not confirmed within a period of two weeks
from receipt then the Customer offer is respectively deemed not to have been accepted.
The scope of the contractual service is governed exclusively by the written booking confirmation or
the issued payment receipt or course ticket from the Ski & Snowboarding School. Ancillary oral or
telephone agreements apply only in the case of explicit written confirmation by the Ski &
2.3. A contract may be formed between the Ski & Snowboarding School and the Customer either
electronically (submission of an offer by the customer by means of online form and subsequent
acceptance by written booking confirmation on the part of the Ski & Snowboarding School) or on the
business premises of the Ski & Snowboarding School (contract formation by issue of a payment
receipt to the Customer).
A contractual relationship between the Ski & Snowboarding School and the Customer is formed only
by submission of the booking confirmation or issue of the payment receipt.
The booking confirmation and/or payment receipt serve(s) as proof for use of the booked service and
must be presented to the respective instructor at the start of the course.
The Ski & Snowboarding School offers services that are provided in connection with recreational
activities and for which a specific time or period is contractually agreed. No right of cancellation
therefore exists in the case of contract formation via telephone, internet or e-mail.
2.4. All price information in price lists of the Ski & Snowboarding School, price lists on the internet,
in brochures, advertisements or other information media or online price enquiries is provided
without guarantee and is non-binding for the Ski & Snowboarding School. No liability is assumed for
any printing errors. The Ski & Snowboarding School reserves the right to make changes at any time.
2.5. All prices listed by the Ski & Snowboarding Schools are in EURO (€) and inclusive of any
statutory value added tax unless otherwise agreed.
3. Terms and conditions of payment:
3.1. Fees for lift passes (ski passes) or ski equipment (hire) are not included in the course fees.
These must be acquired and brought by the Customer at own expense.
If the Ski & Snowboarding School offers the hire of snow sports equipment then an additional fee
may be incurred for this.
3.2. The entitlement of the Ski & Snowboarding School to a fee from the Customer arises on
formation of the contract. Payment of the contractual fee becomes due at this time.
3.3. In all cases the course fees and costs of additional services (e.g. hire) and therefore the
contractual fee must be paid by the Customer and the amount must be received by the Ski &
Snowboarding School at least before the start of the course otherwise the Customer is not entitled
to use services of the Ski & Snowboarding School.
In all cases the course ticket (voucher) is issued only after receipt of payment in full by the Ski &
Snowboarding School. Participation in the lessons is not possible without a course ticket.
3.4. If no other written agreements have been made then an advance payment amounting to at
least 50% of the invoice total must be made by the Customer immediately on receipt of the written
order confirmation for contracts that have been formed via internet, fax or other telecommunication
medium and that concern the individual and group courses and hire services.
This advance payment must arrive in the account of the Ski & Snowboarding School three working
days before the start of the service provision.
The remaining balance must be paid and be received by the Ski & Snowboarding School before the
start of the service provision and therefore before the start of the course in all cases.
For contracts formed at the place of performance the fee for the service to be provided must be paid
in cash or using ordinary electronic means of payment before the start of the course at the office of
the Ski & Snowboarding School.
If agreed in writing explicitly and in the individual case with the Ski & Snowboarding School the total
sum of the course fees may also be paid in cash immediately before the start of the service directly
to the ski instructor or to a person from the Ski & Snowboarding School who is authorised to receive
payment of the course fees.
3.5. All charges – especially bank charges – associated with the payment for the services booked
with the Ski & Snowboarding School shall be borne exclusively by the Customer.
3.6. Default of payment occurs without further notification from the ski & snowboardingschool.
In the event of default of payment the Ski & Snowboarding School is entitled to charge the Customer
statutory default interest and all additional costs and expenses incurred and especially collection or
legal fees. In the case of outstanding receivables the ski & snowboardingschool may credit payments
made by the Customer to the outstanding receivables of the same as desired regardless of any
allocation by the Customer. In the case of non-payment of a receivable all other receivables from the
Customer are payable immediately.
4. Online offers and online bookings:
All services from the Ski & Snowboarding School that are provided on the basis of online enquiries
and orders by means of the internet or other online services are also subject to these GTCT.
4.1. Content of the online offer:
The Ski & Snowboarding School (hereafter referred to as the “Author” for short) provides absolutely
no guarantee of the currency, correctness, completeness or quality of the information provided.
Liability claims against the Author that concern any type of damage of a material or non-material
nature which have been caused by use or non-use of the information presented or by the use of
incorrect and incomplete information are fundamentally excluded other than in the case of proven
serious fault on the part of the Author.
All offers are subject to alteration and non-binding. The Author explicitly reserves the right to modify,
add to or delete parts of the website or the entire offer without separate notification or temporarily
or permanently to discontinue publication.
4.2. References, links:
The Author fundamentally has no liability whatsoever in the case of direct or indirect references to
identifiably external websites (“links”, “hyperlinks”, “deep links”) that lie outside the area of
responsibility of the Author unless the same is proven to have been aware of unlawful content of the
websites concerned or of breaches of copyright before the respective linking and has grossly
negligently neglected to prevent or prohibit use by third parties in the case of unlawful content after
actually becoming aware of such provided that it would have been technically possible and
reasonable for the Author to have done so.
The Author explicitly declares that at the time of linking no unlawful content was apparent and known
on the websites to be linked. The Author has absolutely no possibility of influencing the current and
future design, content or authorship of the linked or connected websites. The Author is hereby
explicitly dissociated from all content of all linked or connected websites that has been modified after
linking or setting of the link. This applies to all links and references set within the internal internet
provision as well as for all external entries in guest books, discussion fora, mailing lists etc. set up by
Responsibility for unlawful, incorrect or incomplete content and especially for damages that arise
from use or non-use of information provided in such a manner lies solely with the provider of the
website to which the link refers and not with the party that merely refers to the respective publication
by means of links.
4.3. Copyright and trademark law:
The Author endeavours in all publications to respect the copyrights of the graphics, sound
documents, video sequences and texts used, to employ graphics, sound documents, video sequences
and texts created by the Author or to use licence-free graphics, sound documents, video sequences
All brand names and trademarks mentioned and if applicable protected by third parties within the
internet provision are unconditionally subject to the provisions of the respective current brand name
and trademark law, the other relevant legal standards and the ownership rights of the respective
It must not be concluded on the basis of mere mention that brand names are unprotected by thirdparty
The copyright for published objects created by the Author directly remains solely with the Author of
the respective websites. Reproduction or use of such graphics, sound documents, video sequences
and texts in other electronic or printed publications is not permitted without the explicit consent of
4.4. Photographs, consent and right of revocation of the Customer:
By accepting these GTCT of the Ski and Snowboarding School (Author) the Customer explicitly issues
consent and approval for photographs to be taken in the course of the service provision and for these
photographs to be published on the website or Facebook page (or on the social media channel) of
the Ski and Snowboarding School.
The Customer can derive from this no rights of any nature whatsoever and explicitly waives such by
accepting these GTCT.
At any time in writing and with indication of the specific photograph the Customer may revoke the
consent and approval for the Author to publish photographs that are proven to show the Customer
or child of the same on the website or Facebook page (or on the social media channel) of the Ski and
5. Cancellation conditions:
5.1. For individual courses or courses for groups of people cancellation of the contract is possible
up to 17:00 on the previous day without incurring a cancellation fee.
Notification of cancellation must be given in writing. Receipt of the cancellation letter by the Ski &
Snowboarding School is decisive for compliance with the deadline and the customer shall be
responsible for transmission failures or similar.
Yet if the cancellation occurs only at a later time then the Ski & Snowboarding School is entitled to
charge the rate in accordance with the agreement to the sum of a full daily rate or the respective
applicable daily or hourly rate pro rata in the case of a booking for a half day or by the hour.
5.2. For group courses (the Customer has booked a group course; this does not mean bookings
for groups of people) the refunding of payments already made is possible only in the case of accident
or illness on prompt presentation of a medical certificate from a local doctor.
The amount to be refunded is recalculated on the basis of the services actually provided for this
period. The total amount is thus reduced but the daily rates may increase.
5.3. In all other cases the Customer fundamentally has no right to cancellation without explicit
written consent from the ski & snowboardingschool and must pay the fee in full. No refund shall be
given in the case of non-attendance or late arrival at the agreed course or in the case of withdrawal
during an ongoing service.
5.4. The Ski & Snowboarding School is entitled to withdraw from the contract at any time if the
Customer is participating in courses under the influence of alcohol, drugs or medications and safe
participation is no longer guaranteed. The same applies if the Customer persistently disobeys the
instructions of the ski & snowboardingschool, teaching staff or supervisors. The Customer has no
rights in the case of such contract termination. The Customer is specifically also obliged to pay the
fee in full.
6. Impossibility of performance
6.1. If performance of the service is impossible for safety reasons (e.g. weather conditions,
avalanche risk and similar) then the Ski & Snowboarding School is not obliged to provide the service.
It lies solely at the reasonable discretion of the Ski & Snowboarding School to assess the impossibility
of the service performance whereby partial impossibility – e.g. if no ski lessons are possible on three
out of five days – does not affect performance of the possible service element.
In the case of corresponding (partial or complete) impossibility of performance the Ski &
Snowboarding School will refund the pro rata fee to the Customer within 14 (fourteen) days. The
Customer has no entitlement above and beyond this.
6.2. Force majeure or other unforeseeable and unavoidable events shall exempt the Ski &
Snowboarding School from its performance obligations if these are affected by the same.
In the case of (partial or complete) impossibility of performance the Ski & Snowboarding School shall
issue either a credit note or a refund for the pro rata fee to the Customer within 14 (fourteen) days.
The Customer has a right to choose with respect to this. The Customer has no entitlement above and
beyond this. Any right of cancellation in accordance with § 10 par. 2 of the Austrian package travel
act remains unaffected.
6.3. In the case of epidemics, pandemics and related official measures such as closures of the Ski
& Snowboarding School the special provisions below apply in connection with COVID-19 (SARS-CoV-
2 virus /the coronavirus).
7. General conditions of participation:
7.1. Participation, meeting place:
Participation of the Customer in the lessons from the Ski & Snowboarding School is possible only with
a valid course ticket. For provision of the service the Customer must arrive in good time before the
start of the course at the assembly point of the Ski & Snowboarding School or at another location in
the ski & snowboardingschool area as notified by the Ski & Snowboarding School. The Ski &
Snowboarding School reserves the right to change the meeting place for the courses at short notice
– the Customer will be informed by the Ski & Snowboarding School in these cases.
7.2. Obligations of the Customer:
At the start of the course the Customer must provide the Ski & Snowboarding School with truthful
and comprehensive information about the abilities and experience of the Customer in the respective
snow sport booked.
The Customer must inform the Ski & Snowboarding School of the state of health of the Customer and
of any conditions that could impair practice of snow sports or become acute whilst practising this
Furthermore the Customer undertakes not to attend the lessons in the case of febrile infections,
contagious diseases and illnesses that are accompanied by diarrhoea and vomiting.
In particular in the case of occurrence of COVID-19 symptoms (fever, dry cough, fatigue, breathing
difficulties etc.) the Customer undertakes to refrain from participation in the lesson.
If the Customer has booked a group course then the right of cancellation designated for this may be
exercised by the Customer on presentation of a medical certificate.
The Customer must independently ensure and be responsible for having equipment that is
appropriate and corresponds to the external conditions of the latest snow sports technology. If the
Customer uses own snow sports equipment then the appropriate technical inspection of the snow
sports equipment and bindings (especially ski or snowboarding bindings) by a specialist company
must be arranged by the Customer before the start of the lessons. In the case of technical equipment
that is a safety risk or that is defective the Ski and Snowboarding School may refuse participation in
the course by the Customer until the Customer has arranged repair of the defect without entitlement
of the Customer to reduction of the fee for missed lesson units.
Grouping and grading of the Customer is performed by the Ski & Snowboarding School according to
ability of the Customer – if it is necessary to downgrade the Customer then the Customer must
comply with this decision. Otherwise the Ski & Snowboarding School is entitled to terminate the
contract immediately with no entitlement for the Customer acting in breach of the contract to
reclaim the fee paid.
The Customer must follow and observe instructions of the Ski & Snowboarding School strictly and
precisely. Disregard for instructions and warnings shall entitle the Ski & Snowboarding School to
terminate the contract immediately. This also applies if the Customer displays improper behaviour
especially towards other customers or course participants. In these cases the Customer has no
entitlement to claim a refund of the fee paid.
If the number of group members is reduced to fewer than 5 (five) people in the case of group courses
then the Ski & Snowboarding School reserves the right to combine groups or to reduce the lesson
The respective office of the Ski & Snowboarding School must be notified of any complaints and
grievances immediately by the Customer on site in order facilitate quick correction and to facilitate
continued provision of the service.
If the Customer does not exercise the right to complain immediately and at least by the end of the
service provision then any claims for reduction of the fee can no longer be considered.
Other claims against the Ski & Snowboarding School must be made in writing and substantiated
respectively no later than four weeks after occurrence or awareness of the grounds for the claim.
9. Liability-related information and recommendations, liability limitations:
9.1. It is explicitly stated that practising snow sports is associated with many risks and that there
is an increased risk of injury or even death which cannot be entirely eliminated especially in the case
of tours or descents in the open and in particular also as a result of avalanches.
The Customer acknowledges that rescue from pistes or in the open is often associated with high
costs. The Customer is therefore advised to take our appropriate insurance because the Ski &
Snowboarding School is not liable for recovery and air rescue costs unless these recovery and/or air
rescue costs have been caused through intent or gross negligence of the Ski & Snowboarding School
or a person accountable to the same.
The Customer of the Ski & Snowboarding School and all course participants are strongly advised to
take out health, accident, liability and foreign health insurance.
9.2. In accordance with the statutory provisions the Ski & Snowboarding School is liable exclusively
for damage and consequential damage resulting from injurious behaviour with respect to the
principal obligations from the contract formed and caused through intent or gross negligence of the
Ski & Snowboarding School or people accountable to the same although the liability exclusion for
contractual and criminal damage compensation claims of any nature does not apply for personal
injury. Appropriate liability insurance is in place for the Ski & Snowboarding School.
The Ski & Snowboarding School is liable under no circumstances if the Customer is physically injured,
suffers damage or causes damage of any nature through disregard for the instructions of the Ski &
Snowboarding School, FIS piste rules, other statutory regulations or provisions of the present GTCT.
If the Customer incurs damage due to equipment that is provided to the Customer then the Ski &
Snowboarding School shall accordingly be indemnified and held harmless by the Customer.
The Ski & Snowboarding School accepts no liability for damage caused to the Customer or to other
people by the Customer during performance of the agreed service through no fault of the Ski &
Snowboarding School. The same applies for corresponding damage caused to the Customer by third
On no account is the Ski & Snowboarding School liable for damage of any nature that the Customer
incurs as a result of unprofessional or inadequately performed inspection, adjustment or
maintenance of the equipment of the same. All Customers are responsible for the technical safety
and defect-free condition of their own equipment and must cover resulting damage incurred for
Regardless of fault the Ski & Snowboarding School is not liable for loss of earnings, purely financial
losses and consequential damage if this exceeds three times the service fee.
If the Customer of the Ski & Snowboarding School is a business (e.g. travel agent or tour operator)
the limitation period for assertion of compensation claims against the Ski & Snowboarding School is
six months from awareness of the damage.
The Ski & Snowboarding School shall provide no compensation for lessons that are cancelled as a
result of cable car and lift facility outages.
In connection with the offered courses the Ski & Snowboarding School provides no guarantee of the
training success of the Customer or Course Participant.
10. Physical safety, compliance with FIS piste rules:
10.1. The Customer or Course Participant is explicitly advised that in accordance with § 3c of
Salzburg state sports act 1988, state law gazette no. 98/1987 in the current version, children and
young people up to the age of 15 years are obliged to make proper use of a ski or snowboarding
helmet compliant with ÖNORM EN 1077:2007 when practising Alpine skiing and snowboarding.
The Customer is moreover advised that not wearing a safety helmet may establish contributory
negligence of the Customer in case of injuries which is why for the respective service booked the
Customer or Course Participant is recommended to wear a safety helmet as well as other
recommended safety equipment (e.g. avalanche transceiver on trips in the open) or to carry it in the
case of avalanche equipment. Safety helmets and safety equipment generally reduce the risk of
10.2. The Customer or Course Participant must moreover ensure familiarity with the content and
application of the standard FIS piste rules and comply with the same.
11. Provisions in connection with COVID-19 (SARS-CoV-2 virus / the coronavirus):
11.1. Obligations and declarations of the Customer or Course Participant:
The Customer is generally aware of the occurrence of the global COVID-19 pandemic and the
restrictions as a result.
In this respect the Customer is obliged to ensure familiarity with of all existing restrictions, rules of
conduct and recommendations for action pertaining to the region in which the Ski & Snowboarding
School is located. These also include the current COVID-19 regulations for accommodation and cable
The Customer is aware that rules of conduct which the same is independently responsible for
observing e.g. such as regular hand washing with water and soap and other hygiene measures, social
distancing, if necessary the wearing of a face mask where social distancing is not possible or even
mandatory, coughing and sneezing into a paper handkerchief or the crook of the arm and refraining
from greetings with physical contact could serve to prevent further spread of the virus by the
The Customer must comply with all corresponding instructions of the Ski & Snowboarding School or
ski hire business that serve to protect the health and safety of the contractual parties. These
instructions concern premises of the Ski & Snowboarding School, the meeting place or assembly point
and all locations that are visited during the lessons.
The Customer also gives assurance that the same will comply with and follow corresponding
instructions and rules of conduct which are communicated by third parties e.g. such as lift or cable
car businesses, accommodation businesses, catering businesses or other businesses which the
Customer uses at a time that coincides with use of the services of the Ski & Snowboarding School.
The Customer declares that the same has had no typical symptoms of COVID-19 in the last 14 days
before initial attendance at the lessons. The Customer also declares that to the knowledge of the
same the Customer has had no contact with people infected with COVID-19.
The Customer declares that the same will stay away from the lessons and will contact the telephone
health advice line on 1450 to give further clarification there in the case of symptoms e.g. such as a
dry cough, shortness of breath, loss of sense of taste or smell, sore throat or fever that occur before
the start of a lesson. This also applies if the Customer suspects that the same is suffering with COVID-
19 or an illness that has not yet had further medical clarification.
If relevant symptoms occur or the suspicion of suffering with COVID-19 arises during the lessons then
the Customer will immediately inform the Ski & Snowboarding School of this so that the Customer
can be immediately isolated from other people.
The Customer acknowledges that the occurrence of infection with COVID-19 or proof of infection
even in only one other customer of the Ski & Snowboarding School could result in performance of
the contractual service by the Ski & Snowboarding School having to be cancelled and all customers
attending the lessons consequently having to be placed in quarantine or to undergo COVID-19 testing
at the Customer’s own expense.
The Customer acknowledges that the personal data of the same will be used for the purpose of
contact tracing (in connection with COVID-19) with respect to the Ski & Snowboarding School and
the Customer consents to this.
11.2. Special provisions for contractual relationships:
The service performance is possible for the Ski & Snowboarding School:
If performance of the contractual service is possible for the Ski & Snowboarding School and the
Customer does not attend the lessons then the provisions outlined above under “cancellation
conditions” apply correspondingly.
This is also the case if the Customer cancels or has to cancel the attendance of the same at the lessons
because of proven or suspected infection of the Customer with COVID-19 before or during the
contractual performance by the Ski & Snowboarding School.
The service performance of the Ski & Snowboarding School is certainly possible as long as the use of
piste areas is not completely prohibited or cable car or lift operation is not completely halted in the
ski resort where the Ski & Snowboarding School is based.
The closure of any accommodation business used by the Customer, closures of third-party businesses
or the emergence of infections in third parties in the location or region where the Ski & Snowboarding
School is based do not render service performance by the Ski & Snowboarding School impossible.
The same applies for any potential departure obligations or departure recommendations affecting
the Customer owing to corresponding travel warnings or recalls by states for their own citizens if
these were foreseeable or must have been foreseeable for the Customer on the basis of the
information obligations applicable to the same.
The service performance is entirely or partially impossible for the Ski & Snowboarding School:
In the following cases the corresponding performance obligation of the Ski & Snowboarding School
shall cease entirely or partially for the contractual period and the Customer shall receive a voucher
that is redeemable at a later date for a corresponding subsequent period of lessons unless the
Customer makes a written request for a corresponding refund of the fee already paid by the same:
• Regulatory business closure or universal business closures if these also affect the business of
the Ski & Snowboarding School,
• Regulatory cessation of operation of all lift and cable car businesses if the operation is
essential for the service performance by the Ski & Snowboarding School,
• Officially ordered quarantine for the entire location or entire region where the Ski &
Snowboarding School is based or
• Government-ordered departure obligation affecting the Customer if the same was unable to
The performance obligation of the Ski & Snowboarding School shall also cease if the ski or
snowboarding instructor accommodation used by ski or snowboarding instructors of the respective
ski & snowboardingschool is affected by official closures or other health precautions such as
quarantine measures or mandated isolation owing to the occurrence or suspected occurrence of one
or more COVID-19 infections there among ski or snowboarding instructors or third parties and if at
least 10% of the members of teaching staff of the Ski & Snowboarding School are absent as a result.
The Ski & Snowboarding School is specifically not obliged to buy in teaching services.
11.3. Special liability provisions:
The Ski & Snowboarding School accepts absolutely no liability for all damage and consequential
damage or other disadvantages of any nature that the Customer incurs or could incur in connection
with the occurrence of COVID-19 infections.
This also applies in particular if the Customer is infected during performance of the contractual
services or if an infection comes from the Ski & Snowboarding School despite compliance with the
If the service performance is entirely or partially impossible for the Ski & Snowboarding School on
one or more of the grounds stated above then liability of the Ski & Snowboarding School is excluded
in all cases for all damage and consequential damage or other disadvantages that could be incurred
on the part of the Customer (e.g. loss of holiday enjoyment, any frustrated expenditure, any costs in
connection with arrival and departure, any costs and disadvantages of any nature in connection with
voluntary or compulsory premature termination of the stay or associated premature departure,
advance payments not refunded by or cancellation costs to be paid to accommodation businesses or
third-party businesses, possible costs in connection with expired lift passes, costs for COVID-19 tests
or other health-related measures, all conceivable disadvantages of any nature above and beyond
If the service performance is entirely or partially possible for the Ski & Snowboarding School (cf. in
this respect the corresponding provisions above) and the Customer has to cancel the lessons before
or during the service performance by the Ski & Snowboarding School because of proven or suspected
COVID-19 infection then point 5 (cancellation conditions) applies.
11.4. The Ski & Snowboarding School reserves the right to take temperature measurements from
every Customer before the start of each course or at the start of each course day. In the case of an
elevated temperature, fever or other significant indications of infectious diseases the ski &
snowboardingschool may exclude the Customer from the lesson at its own discretion. In these cases
the Customer is entitled either to a pro rata refund of a fee already paid or to the issue of a
corresponding credit note.
12. Place of performance, place of jurisdiction, choice of law, contract language, other provisions:
12.1. The place of performance for all obligations to be fulfilled both by the Ski & Snowboarding
School and by the Customer is the location of the central office of the Ski & Snowboarding School.
12.2. If the Customer is a business or consumer resident outside the territory of the European
jurisdiction and enforcement regulation or the Lugano convention (which includes all countries other
than the EU member states, Switzerland, Norway and Iceland) then the objectively and locally
competent court at the registered office of the ski & snowboardingschool is agreed as the exclusive
competent court for all legal disputes arising from or in connection with these GTCT and/or contracts
between the Ski & Snowboarding School and the Customer on the provision of services of the Ski &
If the Customer is a consumer resident within the EU or within the territory of the Lugano convention
then the statutory provisions on jurisdiction apply.
12.3. Austrian law applies to the exclusion of Austrian private international law.
12.4. The contract language is German.
12.5. Should individual or multiple provisions of these GTCT be or become invalid then such legally
valid provisions as are closest to the economic purpose of the invalid provision are explicitly deemed
to be agreed between the Ski & Snowboarding School and the Customer . This does not affect the
validity of the remaining provisions.
12.6. There are no oral ancillary agreements to these GTCT. Ancillary agreements of any nature,
amendments or additions must be made in writing in order to take effect. This also applies for
deviation from this requirement for written form.
12.7. All rights and obligations from these GTCT shall be passed on to any legal successors of the
Ski & Snowboarding School.
13. Data privacy:
For further information please refer to the data privacy statement of the Ski & Snowboarding School
which is available on the website of the Ski & Snowboarding School.